If you'd like to return your online order, please visit any of our store locations or send your order back to us.
Glik's accepts returns that are unworn/unwashed with tags attached within 45 days from the date of purchase. Shoes must be returned in their original box without mailing or postal labels attached.
- Refunds are issued for the original price paid for the item (after coupons) & will be credited back to the original form of payment
- Original shipping charges are not refundable
- Final Sale Items are not eligible for return
- Exchanges - We are unable to offer exchanges
- Holiday Return Policy: Orders placed between 11/1/2024 and 12/15/2024 may be returned through 1/31/2025. Items must still have tags attached, although the price may be removed
- Glik’s reserves the right to refuse returns that do not comply with this policy
Online Returns by Mail
- UPS – Print a $6 UPS label from our Returns Portal
- The cost of the label ($6) will be deducted from your refund
- This service is only available for orders shipped within the contiguous US.
- Delivery Service of Your Choice - Mail your return and order invoice to us at:
Attn: Online Returns
Glik’s
25 ABC Parkway
Collinsville, IL 62234
Online Returns in Store
- Bring your order invoice (or order confirmation email) and credit card used to purchase
- Without the original credit card, the store is only able to issue in-store credit
- If you paid with PayPal or another mobile payment method bring your photo ID, invoice & a credit card that matches the name on the order to receive a refund to the credit card
- Stores are unable to refund to your mobile payment account. Only the person who placed the order can receive a credit card refund. If not available, the store will issue in-store credit.
- You may also exchange your order for a different item available at that store