If you'd like to return your online order, please visit any of our store locations or send your order back to us. 

Glik's accepts returns that are unworn/unwashed with tags attached within 45 days from the date of purchase. Shoes must be returned in their original box without mailing or postal labels attached.

  • Refunds are issued for the original price paid for the item (after coupons) & will be credited back to the original form of payment
  • Original shipping charges are not refundable
  • Final Sale Items are not eligible for return
  • Exchanges - We are unable to offer exchanges
  • Holiday Return Policy: Orders placed between 11/1/2023 and 12/15/2023 may be returned through 1/31/2024. Items must still have tags attached, although the price may be removed
  • Glik’s reserves the right to refuse returns that do not comply with this policy

Online Returns by Mail

  • UPS – Print a $6 UPS label from our Returns Portal
    • The cost of the label ($6) will be deducted from your refund
    • This service is only available for orders shipped within the contiguous US.
  • Delivery Service of Your Choice - Mail your return and order invoice to us at:
Attn: Online Returns
25 ABC Parkway
Collinsville, IL 62234


Online Returns in Store

  • Bring your order invoice (or order confirmation email) and credit card used to purchase
    • Without the original credit card, the store is only able to issue in-store credit
    • If you paid with PayPal bring your photo ID, invoice & a credit card that matches the name on the order to receive a refund to the credit card
    • Stores are unable to refund to your PayPal account. Only the person who placed the order can receive a credit card refund. If not available, the store will issue in-store credit.
  • You may also exchange your order for a different item available at that store